A tool with direct participation from citizens to inform about incidents in public areas. Made for citizens and municipal workers.
Promotes transparency and creates a direct and efficient relation between the citizens and the municipality.
Allows to send a picture with a short description of the incidence.
The municipality receives the report with a picture and initiates the processing from the internal environment, controlled by an administrator. The incidence will be individually assigned to a municipal worker to become responsible for solving the incidence.
The administrator will monitor the work in an efficient and detailed way, thanks to the automated processes of the system.
The citizen will track the evolution of the incidence, by internet and mobile phone.
The data will be integrated in the GIS Server and can be retrieved with ENMAPA applications.